Shipping policy
Thank you for choosing HYPETRNDZ for your iPhone cases and accessories. We strive to provide you with a seamless shopping experience and ensure prompt delivery of your orders. Please review our Shipping Policy below for important information regarding shipping and delivery. By placing an order with us, you agree to comply with the terms and conditions outlined below.
1. Order Processing: All orders are typically processed within 1-2 business days. We aim to ship your order as quickly as possible.
2. Shipping Methods and Delivery Time:
| Shipping Location | Estimated Delivery Time | Shipping Carrier |
|---|---|---|
| USA Warehouse | 3-5 business days | USPS |
| China Warehouse | 7-10 business days | YunExpress |
Please note that delivery times may vary depending on the shipping carrier and your destination.
3. Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. The shipping charges will be displayed at checkout before you complete your purchase.
Update on USA Shipping Charges:
- Economy (Orders $50.00 and up): 5 to 8 business days - Free
- Economy (Orders under $50.00): 5 to 8 business days - $2.99 USD
- Standard International: 6 to 12 business days - $4.99 USD
4. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email from orders@hypetrndz.com, containing a tracking number and a link to track your package. You can use the provided tracking number to monitor the progress of your shipment.
5. International Shipping: We offer international shipping to select countries for iPhone cases and accessories. Please be aware that customs fees, duties, and taxes may apply upon delivery and are the sole responsibility of the recipient. We recommend contacting your local customs office for further information on potential charges.
6. Order Issues and Delays: While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or carrier delays may impact the delivery of your order. If you encounter any issues or experience a significant delay in receiving your package, please contact our customer support at support@hypetrndz.com for assistance.
7. Address Accuracy: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for any delays or misdelivery resulting from an incorrect or incomplete address provided by the customer.
8. Lost or Stolen Packages: We are not liable for any lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.
9. Returns and Exchanges: For information on our returns and exchanges policy, please refer to our Return Policy page on our website.
10. Contact Information: If you have any questions or require further assistance regarding our Shipping Policy, please reach out to our customer support team at support@hypetrndz.com.
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
By placing an order with HYPETRNDZ, you acknowledge and agree to comply with the terms and conditions outlined in this Shipping Policy.